Richard had a listing in a condo complex that I was visiting. The circumstances surrounding the sale of the property were not typical and the owners lived outside of the USA. Given the condition of the appliances and out of date kitchen and bath(s), combined with the need for an owner representative (trustee), negotiating the sale was not going to be easy. Richard got into the trenches and ultimately brokered a deal that I was satisfied with, while the owners did fine as well. I would say that he knows the Palm Springs market well, and his many years of experience in the area, plus his quick responsiveness to questions or concerns are great assets. Highly recommended for buyers or sellers. Outstanding customer service!